Quontic Bank made our list for its competitive APYs, low fees, and massive ATM network.
Checking account APY: 1.10% Savings account APY: 4.05% Mobile app rating: 3.8 Overdraft fee: $0 Customer supportĬustomers can contact a customer service representative via live chat, email, and telephone Monday through Friday between 9:00 a.m. It offers a number of checking accounts, savings accounts, and mortgage products. It is an FDIC-insured bank offering online and mobile banking platforms and a fee-free ATM network made up of 90,000 ATMs across the country. Quontic BankĪbout: Quontic Bank is a digital bank that first started as a community bank in New York City in 2009. SoFi also offers a number of other financial services including private student loans, mortgage loans, auto loans, investment services, insurance, and more. Additionally, the bank does not charge any monthly service fees it has no minimum balance requirements, and a vast fee-free ATM network. SoFi earned the top spot on our list for its stellar APYs on its checking and savings accounts. Good for those who want to earn a high APY on their checking and savings account balance. Checking account APY: 1.20% Savings account APY: 4.00% Mobile app rating: 4.4 Overdraft fee: $0 Customer supportĬustomers can request assistance 24/7 by reaching out to SoFi via phone, chat, email, and even sending general questions to the Twitter account at Our verdict Customers can pay bills, find ATMs, send money, make mobile deposits, and more via SoFi’s website and mobile app. SoFi has three physical locations in the U.S., but customers have access to a network of over 55,000 ATMs nationwide. SoFiĪbout: SoFi is an online bank headquartered in San Francisco that offers checking, savings, investing products, and more.
(Note: Minimum deposit requirements, fees, and other numbers in our list are up to date as of April 18, 2023, and are subject to change.) 1. If they cannot help you, ask to speak to a supervisor.Ĭontacting Capital One directly is the best to resolve the ‘why can’t I access my capital one account’ question! Hope you’re chat with them goes smoothly.Here’s our rundown of the top 10 online banks and credit unions, including the key figures you should know before you open an account. Try not to get angry the person you are speaking with has no control over whether the company’s website is working or not. When you call, make sure you have your information ready, such as your account number, and explain what the problem was. Just a reminder that representatives that are not as busy will be more patient with you. A good time to call would be early in the morning or in the evening. Try to call during non-peak hours, when customer service representatives will not be as busy.If you have a checking or savings account with Capital One, the number to call is 1-87.The phone number for online credit card support is 1-86.On that page there are options such as a phone number to call and options to retrieve your forgotten account ID and password.You can access this here, or by going the the Capital One website and clicking “Online Banking Support” under the Customer Service drop down menu.If you are having problems accessing your account, you will want to go to the Online Banking Support page.
Keep reading to find out! Q: “Why Can’t I Access My Capital One Account?” A: Follow these steps!
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